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How can I register for online courses?

Students who have been admitted to NCC can register for online courses as part of the normal registration process. Most students will be able to register through the Student Information and Registration System (referred to as “MyNCC”). 

Academic advisement information will be sent through NCC email accounts in advance of the time to register. The registration priority window is based on earned credits and gives students with more credits the opportunity to select courses before students with fewer credits. It is imperative that students register as soon as they are allowed, before the next credit priority begins, as course availability will become restricted.

Individuals who have never attended NCC may apply as a Degree, Non-Degree or International Student.

What do I need to access online courses?

Students in online courses must have access to a computer which has a connection to the Internet. The computer can be a PC or a Macintosh. Recommended web browsers are Microsoft Edge, Firefox and Chrome. 

The Brightspace Pulse App is also available for quick access, allowing students a way to connect to online learning through a mobile device. The Brightspace Pulse App can be used to perform simple tasks such as viewing course content and participating in discussions. However, it cannot be used to perform all the required functions of an online course and does not replace the need for a computer.

How are online courses conducted?

Brightspace, the online learning management system, provides the instructor with a wide variety of features including discussion boards, announcements, web links, and assignment and assessment tools.

An email will be sent to all registered online students about a week before the class is scheduled to begin. At that time, students will be informed about how to log into their online course.

Are online courses for me?

To be successful in an online course, students should be:

  • comfortable using a computer
  • understand how to navigate web sites
  • able to communicate well in writing
  • self-motivated and self-disciplined
  • able to commit from 9 to 12 hours per week per course
  • willing to participate in online classroom discussions
How can I find out more about specific courses?

Additional information about course content and requirements is available from individual academic departments. The best time to call is between 9am and 4pm.

Where can I go for technical support?

The Open SUNY Help Desk provides technical support with Brightspace via telephone, web, chat, and e-mail.
Phone: 1.844.673.6786 or 1-518-320-1300 (Direct)  
Email: SUNYOnlineHelp@suny.edu 
Online: Submit Help Desk Ticket
Hours: Monday - Friday 7am - 12am EST, Saturday 10am - 6pm EST, Sunday 10am - 9pm EST

How do I reset my password to log into the NCC portal?

Students can reset their password by clicking the “Forgot Password” link located below “SIGN IN” on the MyNCC login page.

For further assistance, please contact NCC MyIT Support & Services, 516.572.0629.

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